Shipping policy

Shipping Policy ✨🚚  

Hey, gorgeous! We know you can’t wait to get your hands on your new tarnish-free jewellery, and we’re just as excited to deliver it to you!

Here’s everything you need to know about our shipping process:  

 

📍 Where We Ship  
We currently deliver across South Africa, from Cape Town to Joburg and everywhere in between! Unfortunately, we don’t offer international shipping just yet—but stay tuned!  

 

🚀 Shipping Options & Timeframes  
We offer the following delivery options to get your sparkle to you as fast as possible:  

✨ Standard Shipping (2-5 Business Days) – R85  
✨ Express Shipping (1-2 Business Days) – R120  
✨ Free Shipping for orders over R850 (because who doesn’t love free things? 😍)  

P.S. Business days = Monday to Friday, excluding public holidays (because even couriers deserve a break, right? 😉).  

 

📦 Order Processing Time  
- We process and dispatch orders within 1-2 business days after payment is received.  
- If you place your order after 2 PM, it will be processed the next business day.  

 

📍 Tracking Your Order  
Once your order is on its way, you’ll receive a tracking number via email/SMS so you can stalk your package like your ex’s Instagram. 😆  

 

⚠️ Important Shipping Info  
- Rural or Outlying Areas: Deliveries may take a bit longer (3-7 business days).  
- Incorrect Addresses: Double-check your details! We can’t be responsible for delays or lost packages due to incorrect addresses.  
- Missed Deliveries: If you’re unavailable when your package arrives, our courier will attempt redelivery or leave a collection notice.  

 

🚨 Lost or Stolen Packages
- We trust our couriers, but once your order is marked "Delivered," we can’t be held responsible for lost or stolen packages.  
- If your package hasn’t arrived after the estimated timeframe, contact us within 7 days so we can assist you.  

 

🌍 Eco-Friendly Packaging  
We believe in keeping the planet as beautiful as you, so our packaging is minimal, recyclable, and plastic-free where possible.  

 

📧 Need Help?  
Got questions or just want to say hi? Email us at info@boiketsi.com or slide into our DMs on Instagram @Boiketsi!  

 

Thank you for shopping with us—you’re officially part of the Tarnish-Free Tribe! ✨💖